Work Experience
American Woodmark
Senior Manager, System Design, Development & Integration of Innovation
Sep 2011 — Present
- Architected and led development teams supporting over 50 homegrown solutions across diverse tech stacks, including VB6 to .NET Core 6 and .NET 10, CSS, HTML, JavaScript, TypeScript, Azure DevOps, OutSystems, and Duende IdentityServer.
- Designed and implemented CI/CD pipelines using Azure DevOps, enabling continuous integration and deployment for the entire project portfolio and trained peers on best practices.
- Spearheaded cross-platform mobile solution using Apache Cordova and Angular, integrating diverse scanning technologies (RFID/Socket Mobile scanners, camera barcode scanning) with legacy systems. This project resulted in improved operational efficiency and reduced order processing times by 25%.
- Created a microservices-based vendor parts picking system leveraging .NET Core 6 and .NET 10, EF Core, HangFire for background processes, Angular for the frontend, Apache Cordova wrapper app for production floor scanning, and OutSystems for rapid application development. This solution enabled photo verification of picked parts and optimized pallet shipping workflows.
- Implementing Duende IdentityServer as a centralized authentication and authorization service to secure APIs and enhance overall system security.
- Collaborated with external vendors to integrate third-party systems, such as ERP and WMS platforms, ensuring seamless data exchange and maintaining high system availability (>99% uptime).
- Conducted regular code reviews and performance assessments, driving improvements in code quality, security, and system responsiveness using tools like SonarQube and Azure Monitor.
- Leveraged Azure cloud services for scalable infrastructure management, including Azure App Service, Azure Functions, Azure SQL Database, Azure Kubernetes Service (AKS), and Azure DevOps for project management.
Startek, INC
IT Site Support Manager / Facilities Manager
Nov 2008 — Sep 2011
Managed a 600+ computer network with 800+ users and maintained onsite telecommunications systems:
- Aspect phone system for call routing
- Verint recording system for call recording
- Two networks (AT&T and StarTek)
- Maintained Active Directory and ensured compliance with OSHA regulations
- Scheduled, documented preventative maintenance for network and facilities
- Managed housekeeping crew and outside vendor contracts
- Ensured employee safety and maintained building compliance with regulations
Basix Computers
Senior IT Specialist, Office Manager
May 2008 — Nov 2008
Managed a small computer repair business specializing in networking and personal computer repair:
- Serviced local law enforcement as computer forensic contacts
- Performed data recovery work
- Handled customer relations, repaired PCs, laptops, and small networks
- Designed advertising campaigns and managed one employee
Ferrum College
Help Desk and Hardware Support Technician
Aug 2004 — Sep 2006
Provided computer support for all student machines and maintained school-wide network:
- Ghosted (~500) school-provided PCs using Norton Ghost
- Set up Microsoft SUS server to manage Windows updates
- Assisted in implementing AVG network server for antivirus management
Greystone TV & Appliance and RadioShack
Service Technician & Sales Associate
June 1998 — Aug 2004
Sold, delivered, installed, and serviced:
- Roper, Whirlpool, Kitchenaid home appliances
- DirectTV satellite service
- Hughes Net internet service
- TV antennas
- RCA televisions
Kite's Hams
Hired Hand
Summer 1996 — 1997
Assisted in processing raw hams into country ham:
- Unloaded raw product
- Stocked salted and sugared hams in freezer
- Stocked and processed hams in sweat house
Education
Hobbies
3D Printing
BambuLab P1S
Creality Ender 3 with Octo-Pi
Homelab
Dell XC740xd Server running Proxmox VE — 22 services managed via full GitOps IaC pipeline (Terraform, Ansible, Docker Compose, GitLab CI/CD)
- Terraform provisions VMs/LXCs with reusable modules; Ansible configures OS and deploys services; Docker Compose runs containerized workloads
- HashiCorp Vault for secrets management (KV, PKI, OIDC/AppRole auth)
- Self-hosted GitLab with CI/CD pipeline: validate → plan → apply → configure → verify
- Monitoring stack: Grafana, Prometheus, Uptime Kuma
- Duende IdentityServer as centralized OIDC/OAuth2 IdP with forward auth via Caddy
- Caddy reverse proxy with HTTPS (Let's Encrypt ACME, Cloudflare DNS-01)
- Cloudflare Tunnel for external access
- SQL Server 2022, SMTP relay (Postfix/Mailgun)
- ZFS storage: RAID10 (VM/LXC), RAIDZ2
- 9 VLANs for network segmentation
MSI DGX Box
UniFi Dream Machine Pro
UniFi 24-port switch (LACP bonded uplinks)
2x UniFi APs
2x Pi-hole on Raspberry Pi 4 (DNS with cloudflared DoH)
Custom Built PC
AMD Ryzen 3950X with EK Water Block
ROG Crosshair VIII Hero
ROG Strix RTX 3080 with EK Waterblock
G.Skill Trident Z RGB 64GB
HYTE Y60 case
Home Brewing
Beer and wine